7 Surprising Things ASR Call Center Technology Does Well
Automatic speech reputation (ASR) era has gotten much better up to now few years — and far more...
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Day: October 12, 2024
11 Articles
October 12, 2024 .
How to Detect Call Avoidance Without Micromanaging
When name heart reps keep away from taking calls, it creates issues throughout all of your...
8 Simple Call Center Best Practices That Require $0 Spend
If you will have ever labored in a decision middle, then you realize following best possible...
Over 31 Million User Accounts Exposed
The Internet Archive, a non-profit virtual library highest identified for its Wayback Machine, has...
7 Causes of Call Center Burnout Any Employer Can Address
Call middle burnout is an actual phenomenon that is affecting your maximum devoted workers. The...
Firefox Update Patches Exploited Vulnerability
Mozilla, the corporate in the back of the browser Firefox, issued a repair on Wednesday for a...
The Latest Call Center IVR Upgrades Are Slashing Wait Times
Interactive voice reaction (IVR) techniques course calls and take care of elementary queries. Call...
AMD Reveals Fleet of Chips for Heavy AI Workloads
AMD introduced the approaching free up of its maximum robust AI chips to this point, the Instinct...
Is Automated IVR Testing Reliable? Yes, With Oversight
Companies will have to habits IVR checking out automatically to be sure that their Interactive...
Deepfakes Can Fool Facial Recognition on Crypto Exchanges
Generative AI deepfakes can stoke incorrect information or manipulate photographs of actual folks...