The Microsoft 365 and Workplace assist group has had a busy time just lately. The corporate was hit with two main outages within the final couple of days, with the Change Admin Middle downside first, adopted by the Household subscription concern.

Moreover these emergencies, the corporate has additionally been resolving different issues, just like the one associated to Traditional Outlook downloads.

One other pretty main downside it has now fastened is the KB5002700 Workplace 2016 concern, which led to apps freezing and hanging. This affected Outlook, Phrase and Excel. Microsoft has resolved the problem with a type of “hotfix” KB5002623 replace. Microsoft explains:

ISSUE

Microsoft Phrase, Microsoft Excel, and Microsoft Outlook would possibly cease responding after you put in the KB5002700 safety replace for Workplace 2016.

STATUS: FIXED

This concern is resolved by putting in the April 10, 2025, replace for Workplace 2016 (KB5002623).

…

KB5002623

This text describes replace 5002623 for Microsoft Workplace 2016 that was launched on April 10, 2025.

Remember that the replace within the Microsoft Obtain Middle applies to the Microsoft Installer (.msi)-based version of Workplace 2016. It would not apply to the Workplace 2016 Click on-to-Run editions, reminiscent of Microsoft Workplace 365 Residence.

Enhancements and fixes

This replace fixes the recognized concern in KB 5002700 that causes Microsoft Phrase, Microsoft Excel, and Microsoft Outlook to cease responding.

Microsoft notes that to “restore the complete Workplace 2016 suite to a working state, you need to have each updates KB5002700 and KB5002623 put in.” You will discover the assist article right here on Microsoft’s web site.

Other than this, Microsoft has additionally fastened a keyboard input-related downside on Phrase final month, whereby the backspace and enter keys wouldn’t work inside an inventory. Microsoft wrote:

ISSUE

Customers would possibly expertise points with the enter and backspace keys not performing their anticipated features inside an inventory, stopping customers from exiting the listing.

STATUS: FIXED

The Phrase group has fastened this concern in Phrase builds 17619.20000 (model 2405) and better. The issue was attributable to incorrectly set AutoCorrect choices. The repair routinely resets all of your AutoCorrect choices to their defaults if they’re detected within the problematic state.

The assist article will be considered right here on Microsoft’s official web site.