Microsoft has lastly launched an in depth information on the best way to repair the “0x80131500” error on its Retailer. The corporate has up to date one of many assist pages on its official web site so as to add this new entry. Neowin seen this new web page whereas searching.

Upon coming throughout this, we puzzled if this was a current bug that was affecting the Microsoft Retailer. Nevertheless, a fast Google search reveals that folks have been encountering this difficulty for some time with complaints going all the way in which again to 2019. That was six years in the past and pre-dates the discharge of Home windows 11 by two years because the OS grew to become usually obtainable in October 2021.

Within the new assist article concerning the 0x80131500 error, Microsoft lists 4 methods to repair the problem together with tweaking the TLS (transport layer safety) web settings:

Should you see an error that claims, “Attempt that once more” or “Error 0x80131500” when utilizing or attempting to open Microsoft Retailer on Home windows, attempt the next options.

• Reset the Microsoft Retailer app
• Verify for updates
• Run the Retailer troubleshooter (Home windows 10 solely)
• Replace your web TLS settings

Concerning the TLS settings, Microsoft has requested customers to make sure that TLS 1.2 and 1.3 are getting used. It writes:

1. Choose the Home windows icon to open the Begin menu, and seek for Run.

2. Enter inetcpl.cpl into the Run dialog field and press OK.

3. Choose the Superior tab and scroll to the underside.

4. Examine the Use TLS settings:

   • Be certain that Use TLS 1.0 and Use TLS 1.1 are unchecked.

   • Be certain that Use TLS 1.2 and Use TLS 1.3 are checked.

     Be aware: Your settings might say “Use TLS 1.3 (experimental)”. That is advantageous, simply make sure that it is checked.

5. Press OK to save lots of your settings.

Curiously, Microsoft has used this “0x80131500” code previously too within the context of Home windows 10 20H2 replace error in some instances. Yow will discover the assist article right here on Microsoft’s official web site.

Additionally in case you might not be conscious, the deprecation of TLS 1.0 and 1.1 on Home windows was introduced again in 2023 and is disabled by Microsoft 365 merchandise in addition to WinHTTP and WinINet API surfaces.