Microsoft quietly admits Windows 11 24H2 printer problems on Arm, no phrase on AMD or Intel

Microsoft quietly admits Windows 11 24H2 printer problems on Arm, no phrase on AMD or Intel

Home ยป News ยป Microsoft quietly admits Windows 11 24H2 printer problems on Arm, no phrase on AMD or Intel
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Back in June previous this yr, Microsoft shared some key knowledge associated with printer make stronger on Windows 11 model 24H2. Especially, the corporate revealed some main points relating to printer make stronger on Arm as Windows 11 24H2 used to be first of all launched for Arm (Copilot+) PCs.

Microsoft had confident again then that “Windows 11 Arm-based PCs supports the majority of printers” and that it used to be appropriate with Mopria same old.

However, a number of customers on-line had been reporting that printer compatibility is damaged. The factor turns out to exist for all printer distributors as customers of HP, Canon, Brother, amongst others, have all reported issues since upgrading to Windows 11 24H2.

Most of the issues appear to be the shortcoming to put in the printer motive force or use the printer. This explicit factor is principally on Arm-based Copilot+ PCs. Besides that, sure options also are it appears now not running. The HP SUPD (Smart Universal Printing Driver) additionally does now not get to the bottom of the problem. There are a number of threads on-line relating to those problems that customers have posted.

Microsoft has just lately stated this downside and has since submit a make stronger article relating to paintings round it. The corporate writes:

Some ARM PCs (for instance, Copilot+ PCs) won’t be capable of upload or set up a printer the use of the incorporated installer or the installer from the producerโ€™s web page. Windows as a substitute suggests:

  • Connecting your printer by way of opening Settings , then deciding on Bluetooth & units > Printers & scanners > Add tool.
  • Connecting your printer by way of USB.

In a separate connected article, detailed steps of the similar have additionally been equipped:

Notes: We are conscious of a few ARM PCโ€™s (for instance Copilot+ PCโ€™s) now not with the ability to upload/set up a printer the use of the incorporated installer or by way of downloading the installer from the producerโ€™s web page.

  • To repair this, move to Settings > Bluetooth & units > Printers & scanners and click on on “Add device” as a substitute so as to add the printer manually, except the producer has particular steerage for Windows on ARM PCs.
  • To to find out in case you have an ARM tool, move to Settings > System > About, and search for “System type” assets below “Device specifications“. ARM units have “ARM based processor” below machine sort.

Besides Arm PCs, it seems like AMD64 (Intel and AMD) programs also are having printer-related problems on Windows 11 24H2, even though those will not be as common as Arm. Some of the reported issues come with printer sharing insects, print requests being caught in queue, and printer units disappearing, amongst others.

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roosho Senior Engineer (Technical Services)
I am Rakib Raihan RooSho, Jack of all IT Trades. You got it right. Good for nothing. I try a lot of things and fail more than that. That's how I learn. Whenever I succeed, I note that in my cookbook. Eventually, that became my blog.ย 
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