Microsoft releases Office 365 apps like Outlook, Teams, Word, Excel deactivation fix

Microsoft releases Office 365 apps like Outlook, Teams, Word, Excel deactivation fix

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A number of days in the past, Microsoft fastened a Microsoft Account (MSA)-related bug whereby customers with professional Workplace 2024 licenses would apparently be unable to put in the software program. Yow will discover the main points in regards to the difficulty on this article right here.

Moreover that, the corporate additionally mentioned that it was investigating one other Microsoft 365-related bug whereby Workplace apps like Phrase, amongst others, would present a deactivation message that mentioned: “Your Microsoft 365 license might be deactivated quickly…. most options of Phrase might be disabled. Ask your Admin to reactivate your license”.

On the time, Microsoft had offered a workaround and urged affected customers to assist them. It appears to be like just like the investigation has paid off because the tech big has now closed the difficulty and as such the bug has been labelled as fastened. A patch that’s supposed to repair the deactivation drawback has been deployed on the server facet.

Nevertheless, it nonetheless encourages affected customers to get in contact with the engineering group that’s engaged on such bugs. It writes:

STATUS: FIXED

The engineering group has deployed a patch on the service facet to resolve surprising product deactivations.

For people who have help circumstances open, please acquire the Workplace Logs and the file info under and share them along with your help engineer.

  1. Acquire Workplace license diagnostic. For extra info, go to Obtain Workplace Licensing Diagnostic Instrument from Official Microsoft Obtain Middle.

  2. Shut all Workplace apps after which zip up the logs on this listing and add to your help case:
    Logs: %temp%/diagnostics.

Yow will discover the up to date standing report of the bug on this article right here on Microsoft’s web site.

author avatar
roosho Senior Engineer (Technical Services)
I am Rakib Raihan RooSho, Jack of all IT Trades. You got it right. Good for nothing. I try a lot of things and fail more than that. That's how I learn. Whenever I succeed, I note that in my cookbook. Eventually, that became my blog. 
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