Microsoft has been making gradual enhancements associated to Home windows updates for managed PCs. For instance, again in Might 2024, it launched the power to make characteristic replace downloads non-compulsory, which means they might now not be pressured onto customers instantly. And to make programs safer, earlier this yr, Microsoft allowed units to put in high quality updates and safety patches through the OOBE with the introduction of latest cellular system administration (MDM) and group coverage.

At present, in a brand new weblog put up, Microsoft has revealed an in depth step-by-step information on find out how to troubleshoot characteristic replace troubles on Home windows 10 and 11 by way of Intune. Penned by Luke Ramsdale, a Senior Safety Buyer Escalation Engineer on the Microsoft Intune division, the information is sort of thorough because it walks you thru all of the steps separately.

Keep in mind the latest guidelines of issues Microsoft launched for units that may’t replace to Home windows 11? This information is much like that, as additionally it is a form of guidelines that IT admins can observe to assist them repair or work round characteristic replace issues.

It begins with confirming the conditions, and these embrace issues like an Intune license, a supported Version, Home windows diagnostic knowledge assortment, amongst others. That is adopted by replace ring issues, methods of coping with conflicting characteristic replace insurance policies, and accounting for safeguard holds, just like the latest instance of the SenseShield software program incompatibility block positioned on Home windows 11 24H2.

Lastly, in spite of everything these issues are made, Microsoft has defined how directors can proceed with the troubleshooting half from the Intune admin middle utilizing the Home windows characteristic replace report.

Moreover, the information has additionally highlighted how troubleshooting is feasible from the shopper aspect too. On the finish of the information, the tech big has supplied a fast abstract or TL;DR of all the pieces it has gone by. Microsoft writes:

This weblog coated many facets of troubleshooting characteristic updates, listed here are the important thing factors:

• Be certain the conditions are in place. It’s vital to emphasise that implementing the conditions for characteristic updates is vital to making sure a clean characteristic replace deployment. Take time to make sure that these are configured appropriately as that is particularly vital for reporting.
• In additional complicated environments with Microsoft Entra hybrid joined units, it’s vital to make sure that there are not any conflicting settings deployed from a number of sources, for instance, having GPO settings, Microsoft Configuration Supervisor replace insurance policies, and conflicting Intune replace insurance policies deployed. Strive to make sure that replace insurance policies are deployed from just one supply. If a number of sources have to be used, think about using the scan supply group coverage.
• It’s attainable to work together with Home windows Autopatch utilizing PowerShell cmdlets and Graph APIs. This supplies perception right into a tenant’s configuration, but it surely’s not a requirement as Intune will configure this for you utilizing characteristic replace and replace ring insurance policies.
  Word: It’s additionally vital to know that the Intune configured Home windows Replace shopper insurance policies won’t be seen by way of the PowerShell cmdlets or Graph APIs.
• Be aware of whether or not safeguard holds are utilized to particular system fashions, checking the characteristic replace failures report will help with figuring out these.
• The system aspect occasion logs, Home windows replace logs, MDM diagnostics report, and registry values are all vital sources for making an attempt to slim down why a tool isn’t putting in a characteristic replace, or if a characteristic replace was unexpectedly not put in or put in.
• Amassing diagnostics from affected units will collect the related logs and knowledge required for troubleshooting, that is vital to assemble if a help request is opened.

You’ll be able to learn the information in its full glory on the weblog put up right here on Microsoft’s official Tech Neighborhood web site.