Crimson Hat lately launched an integration with PagerDuty, permitting occasions detected by Insights and the Hybrid Cloud Console (aka the console) to be despatched from the console to PagerDuty.  From the docs: “When a problem within the Hybrid Cloud Console is detected, PagerDuty mechanically notifies the suitable group members by way of telephone calls, SMS, emails, or push notifications. PagerDuty makes use of scheduling to make sure group members are alerted solely throughout their designated occasions. You’ll be able to create escalation insurance policies to escalate a problem to a different group member if the primary on-call group member doesn’t reply to the alert. PagerDuty additionally supplies incident administration options for a coordinated response to resolve points.”

I lately created a video that covers this course of on each the PagerDuty finish and the Hybrid Cloud Console finish to point out you the right way to arrange and take a look at that this integration is working.

Direct hyperlink to the video: Sending Alerts to PagerDuty

Documentation for this characteristic might be discovered at crimson.ht/pagerduty-docs.

See the Crimson Hat Insights Data and Sources web page for ceaselessly requested questions, movies, analyst papers, labs, and lots of extra sources for Crimson Hat Insights.